In the 21st century, access to technology is no longer a luxury — it’s a necessity. From education and employment to health services and social connection, digital inclusion plays a critical role in empowering individuals and communities. Yet many Australians experiencing poverty, homelessness, or social disadvantage remain on the wrong side of the digital divide.
The digital divide in Australia
According to the Australian Digital Inclusion Index, over 20% of Australians face significant barriers to technology and the internet, including lack of devices, connectivity, or digital literacy. For people living in temporary accommodation, shelters, or remote communities, these barriers make it difficult to:
- Apply for jobs or access training programs.
- Complete online forms for welfare, healthcare, or housing.
- Connect with essential services, friends, and family.
- Engage in education or skill-building opportunities.
Without these basic digital tools, vulnerable Australians risk further isolation and disadvantage.
Echarity’s commitment
Echarity Australia, founded in September 2025 with the intent to register as a Public Benevolent Institution (PBI), has identified Technology & Access as a core objective.
Echarity’s initiatives focus on:
- Providing access to devices such as laptops, tablets, and smartphones for beneficiaries.
- Ensuring reliable internet connectivity in shelters, community centres, and training programs.
- Offering digital literacy training to build confidence in using online tools and services.
- Supporting online education and employment opportunities, bridging the gap between disadvantage and opportunity.
“Our goal is simple: no Australian should be left behind because they cannot access technology,” said an Echarity spokesperson. “Digital tools empower people to learn, work, and connect — they’re a key pathway out of disadvantage.”
Looking ahead
As essential services increasingly move online, charities must address both the provision of technology and the skills needed to use it effectively. By bridging the digital divide, organisations like Echarity enable vulnerable Australians to participate fully in education, employment, and civic life.
Through targeted technology programs and digital skills training, Echarity ensures that those most in need are not excluded from the opportunities that digital access provides — creating a foundation for independence, growth, and long-term social inclusion.
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