National counselling and mental health support for Australians in hardship
We deliver accessible counselling across every major city and into regional and remote communities, fully fund essential assessments, and maintain strong risk buffers so services never stop when people need them most.
8 city clinics
32 psychologists, 16 coordinators, 16 admin
Remote coverage
5,000 contracted sessions nationwide
3,500–4,000 assessments
DSP, Veteran, NDIS, and support claims
Emergency & Crisis Fund
$1M
For urgent interventions, medications, transport, and high‑risk cases.
Year 1 Budget (Target)
$15.64M–$16M
Inflated and risk‑adjusted to ensure continuity of care.
Program Structure
A) Local Psychologist Teams — Major Cities
- • 8 cities: Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin
- • 4 psychologists per city (not 3) → 32 psychologists
- • 2 clinical coordinators per city → 16 coordinators
- • 2 admin/support staff per city → 16 admin
- • Built‑in coverage for turnover, leave, demand spikes
B) Remote Counselling Network
- • Fully funded national coverage for regional and remote areas
- • Contracts to handle 5,000 remote sessions/year
- • Double the initial demand estimate to ensure access
C) Assessments & Reports Fund
- • Fund 3,500–4,000 psychological/psychiatric assessments at ~$1,000 each
- • Supports DSP, Veteran, NDIS, and other claims
D) Emergency & Crisis Fund
- • Increase to $1M for urgent interventions and high‑risk cases
- • Ensures sustainable operations and service continuity
Year 1 Budget
Local psychologists (32 FTE)
Cost: $4,800,000
~$150k/year per psychologist
Clinical coordinators/admin (32 FTE)
Cost: $2,240,000
~$70k/year per coordinator/admin
Remote counselling network
Cost: $1,500,000
5,000 sessions contracted
Assessments & reports
Cost: $4,000,000
3,500–4,000 assessments at ~$1,000 each
Technology & telehealth platform
Cost: $500,000
Secure client records & telehealth system
Clinic rent & utilities (8 cities)
Cost: $1,000,000
~$125k per city/year
Emergency/crisis fund
Cost: $1,000,000
Flexible fund for urgent needs
Training, supervision, compliance, insurance
Cost: $600,000
QA, legal compliance, risk management
Technical data
Staffing
32 psychologists, 16 coordinators, 16 admin across 8 cities.
Local capacity
~32,000 clinic sessions/year (32 psychologists × ~1,000).
Remote capacity
5,000 telehealth sessions/year contracted (regional & remote).
Assessments
3,500–4,000 psychological/psychiatric assessments at ~$1,000 each.
Technology
$500k telehealth & secure records platform.
Facilities
$1M clinic rent & utilities (≈$125k per city/year).
Emergency/crisis fund
$1M for urgent interventions, medications, transport.
Training & compliance
$600k for supervision, QA, insurance, legal compliance.
Year 1 Impact Targets — National
Clients receiving counselling
8,000–10,000
Assessments funded
3,500–4,000
Clients accessing DSP/Veteran payments
2,000–2,500
Crisis interventions provided
1,000+
Local clinic sessions
32,000+
32 psychologists × ~1,000 sessions/year
Funding Pitch — Year 1
Why this level of funding?
- • Ensures coverage during demand spikes, turnover, or regional emergencies
- • Funds robust local clinics and a national remote network
- • Covers assessments for eligible clients without waiting
- • Keeps a sufficient emergency/crisis fund for unpredictable cases
What donors make possible
- • Immediate access to counselling in cities and remote areas
- • Funded assessments to unlock income support and care
- • Fast response to crises and high‑risk needs
Donor Contribution Examples
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Service overview
For communitiesSee how to access counselling in cities and remotely, and how assessments are funded.
Support this program
For donorsHelp us deliver national mental health support with stable, risk‑buffered operations.
If this is an emergency, call 000 (Australia) or visit your nearest hospital.
